Terms of Service
Please read these terms carefully before using our services.
1. Agreement to Terms
Acceptance
By accessing our website or engaging Chainable for AI chatbot, automation, or consulting services, you agree to these Terms of Service.
Eligibility
You must be at least 18 years old and capable of forming a binding contract. Business engagements may require additional authorization from your organization.
2. Consulting Services
Scope of Work
Specific deliverables, timelines, fees, and acceptance criteria are defined in a separate statement of work, proposal, or master services agreement. These website terms govern general use of our site and marketing materials.
Client Responsibilities
You agree to provide timely access to stakeholders, systems, and information reasonably required for discovery, implementation, and testing of chatbot or automation solutions.
3. Acceptable Use
Prohibited Activities
You may not misuse our website, attempt unauthorized access, interfere with service operation, or use our solutions to distribute unlawful, harmful, or deceptive content.
Account Security
Where accounts or API credentials are provided, you are responsible for safeguarding access and notifying us promptly of suspected compromise.
4. Intellectual Property
Chainable Materials
Our website content, frameworks, templates, and pre-existing tooling remain Chainable property unless otherwise agreed in writing.
Client Materials
You retain ownership of your data, brand assets, and pre-existing intellectual property. Project agreements define license grants needed for delivery.
5. Disclaimers
No Professional Advice
Website content and discovery conversations are informational. They do not constitute legal, financial, or compliance advice. Engagements requiring regulated advice should involve qualified professionals.
Service Availability
We strive for reliable delivery but do not guarantee uninterrupted website availability. Maintenance or third-party outages may cause temporary interruptions.
6. AI-Specific Terms
Model Limitations
AI chatbots and automation workflows may produce incorrect or incomplete outputs. You are responsible for human oversight, especially for high-risk decisions.
Third-Party Providers
Solutions may depend on third-party AI or infrastructure providers subject to their own terms, rate limits, and availability.
Usage Restrictions
You agree not to reverse engineer our systems, overload services, or use deliverables in ways that violate applicable law or third-party rights.
7. Limitation of Liability
Scope
To the maximum extent permitted by law, Chainable is not liable for indirect, incidental, special, consequential, or punitive damages arising from use of this website or general marketing materials.
Project Liability
Liability caps and remedies for paid engagements are governed by the applicable statement of work or master agreement, which controls in case of conflict with these terms.
8. Privacy and Compliance
Data Protection
Our handling of personal information is described in our Privacy Policy. Project-specific data processing terms are included in client agreements where required.
Regulatory Changes
We may update services or documentation to reflect changes in law or industry standards. Material website term changes will be posted on this page.